THIS IS AN INFORMATIONAL ALERT: Jet Edge has upgraded its standard on all new 2-quart (1.9 Liter) Attenuators, replacing the prior design. The new design directly seals the Head to the Body and eliminates the Seal wear component thus extending the service life of the Attenuator. The larger, 2-quart Attenuator is the same design as the 1-quart Attenuator but is longer to increase its capacity.

Jet Edge issues Critical, Recommended, and Informational updates through the use of Technical Bulletins. In order to keep your equipment safely operating at all times, it is strongly recommended that Critical and Recommended updates be implemented in a timely manner.

Click here to download a copy of the Attenuator Upgrade Kit Technical Bulletin and Service Procedure.

PURPOSE

An Attenuator smooths out pulses and protects the HP water components from pressure spikes that occur while cycling your Ultra High Pressure Intensifier Pump. The Attenuator acts as a storage/buffering water receptacle providing smooth continuous water pressure to your cutting or cleaning device.

The current Attenuator utilizes a Seal between the Seal Head and Body to prevent water leakage due to pressure. Over time, this seal wears and begins to leak, requiring a full rebuild of the Attenuator.

Jet Edge has released a new, large 2-quart (1.9 Liter) Attenuator, replacing the prior design. The new design directly seals the Head to the Body and eliminates the Seal wear component thus extending the service life of the Attenuator. The larger, 2-quart Attenuator is the same design as the 1-quart Attenuator but is longer to increase its capacity.

Attenuator Upgrade Kits are available.

SYSTEMS

All Jet Edge Intensifier Pumps with 2-quart Attenuator P/N 100097CERT. Contact Parts Sales if you’re not sure which Attenuator was supplied with your Ultra High Pressure Intensifier Pump.

DETAILS

The proper kit is determined by the model of your Intensifier Pump. See the reference chart here to determine which kit is correct for your pump. Each kit includes a new Attenuator and other components needed to attach it to your Intensifier Pump. To view the component’s list for each Attenuator, visit our e-Commerce at http://waterjetparts.jetedge.com store and enter the Kit Number into the search field. A full schematic with service procedures will be available for viewing.

BENEFIT

The new Attenuator does not have a separate seal, but rather the head seals directly to the body. An additional stud has been added for additional torquing. As a result, there is less relative movement between the heads and body and the attenuator does not require service to replace the seal.

LEARN MORE!

Call 1-800-JET-EDGE and ask for Parts Sales to learn more about this Technical Bulletin or fill out the form on this page and someone will contact you. Visit our resource center online at https://jetedgewaterjets.com/resources and view case studies, maintenance training videos, technical bulletins and more. To order an Attenuator Upgrade Kit, contact Part Sales or order online at https://waterjetparts.jetedge.com.

FREQUENTLY ASKED QUESTIONS

HOW DO I ORDER PARTS FOR MY WATERJETS?

Jet Edge customers can order waterjet parts online anytime at http://waterjetparts.jetedge.com or by phone M-F 7:00 a.m. to 4:30 p.m. CST at 1-800-JET-EDGE. You also may email orders into Parts@JetEdge.com or fax orders to 763-497-8702.

DO YOU SUPPLY OTHER OEM PARTS?

Yes! Jet Edge has a sister company, Choice Waterjet Parts that supplies Flow Replacement parts, OMAX Replacement Parts, KMT Replacement Parts and more! Visit them at ChoiceWaterjetParts.com or call 877-768-7893 and ask for Choice Parts.

HOW LONG WILL IT TAKE TO GET MY PARTS?

All parts orders are entered and shipped from Jet Edge the same day unless you specify a later ship date. If there are backorders you will be notified prior to shipping any other parts on the order.

CAN I SCHEDULE A SERVICE TECHNICIAN TO CHECK/REPAIR MY SYSTEM?

Jet Edge can dispatch a Service Technician to your site to perform maintenance and repair on your system or to just confirm it is performing at its peak potential. Contact our Technical Service via email at Service@JetEdge.com or call 763-497-8700 to discuss your performance goals.

DO YOU OFFER MAINTENANCE TRAINING?

Every Jet Edge water jet system includes unlimited free lifetime training at our factory headquarters. Jet Edge customers can view scheduled classes and sign up for training online at JetEdgewaterjets.com/jet-edge-training or call 763-497-8700.

Maintenance Training Videos are also available free of charge at our Resource Center https://jetedgewaterjets.com/resources/maintenance-training-videos/.

DO YOU OFFER SERVICE CONTRACTS WITH SCHEDULED SITE VISITS?

Jet Edge offers Service Contracts customized to your needs, that schedule site visits at various times during the year to perform scheduled maintenance, confirm equipment accuracy and refresh your operators on programing. Contact our Technical Service via email at Service@JetEdge.com or call 763-497-8700 to discuss your performance goals.

IS ADDITIONAL APPLICATION TRAINING AVAILABLE TO HELP MY OPERATORS IMPROVE EFFICIENCY?

At every install, Jet Edge provides training on the UHP Pump and Motion System to operators. Often, follow up training is desired to train in additional operators or to help optimize the waterjet cutting that is unique to your business. Jet Edge offers both online training and customer onsite training to ensure you are using the equipment most effectively in your shop. Contact our technical service via email at Service@JetEdge.com or call 763-497-8700 to discuss programs.